Bishop Marcus Stock of Leeds Visits Pact’s Work in New Hall Women’s Prison

Pact was delighted to welcome Bishop Marcus Stock on a visit to the women’s prison HMP New Hall, on a very cold day last week. Pact is the national Catholic charity providing support to people in prison and their children and families. The charity works in more than 60 prisons including New Hall in the West Yorkshire countryside, in the Diocese of Leeds. The quote above is what one of the women said to Bishop Marcus.

In the Family & Visitor Centre, outside the gate, Pact CEO Andy Keen-Downs introduced Bishop Marcus to the regional staff team who explained what they do. The Visitor Centre is where visiting friends, family members and children can grab a cup of tea and rest after what may well have been a long journey. Pact staff and volunteers are welcoming and knowledgeable, helping people to sort out their documents, advise about any concerns and prepare emotionally for their visit. There are also Anglican Mothers’ Union volunteers who support Pact’s approach by operating the Visitor Centre kitchen, providing hot drinks and a friendly chat.

Andy said, ‘I was especially pleased to introduce Bishop Marcus to Catherine, the newest member of the Pact team. Catherine is one of two new Family Resettlement workers for the prison. These roles are part of a pilot project across nine women’s prisons, for which Pact was awarded funding from HM Prisons and Probation Service. Catherine, and those taking up the same role elsewhere, will provide skilled, intensive support for women preparing for release from prison and through the gate. Drawing on Pact’s longstanding expertise, Catherine will help women to strengthen relationships with family members and others who can support them. She will work together with partners like probation and Women’s Centres so that women leaving prison have a co-ordinated and supported journey back into the community.’

Inside the prison, we showed Bishop Marcus the Visits Hall where family members meet each other for an hour or two. Often the journey time is much longer than the visit itself. It was a busy day and families were gathered around the small tables, chatting and eating snacks, overseen by prison officers. There were lots of children, perhaps in the care of grandparents or siblings, visiting their mum.

In the chapel Bishop Marcus met with the RC Chaplain Eileen Shea and a group of the women. The women spoke highly of Eileen and were so grateful for her work supporting and nurturing them in their faith. One said, ‘The quiet prayer and meditation just helps me to cope. It helps to calm me down.’  The group was joined in the chapel by senior prison staff, leading to a valuable dialogue. Bishop Marcus talked about his experience visiting other prisons in the Leeds diocese. The women shared some of their painful stories, such as leaving prison with nowhere to go, rejected by family, and ending up back inside.  Andy encouraged the women to speak to Pact staff about their needs.

Several of the women expressed their concern about leaving prison and finding a Catholic community where they can continue to feel that they belong. This was a theme which struck Bishop Marcus particularly. He offered to have a follow up meeting with Pact to explore what more the Church and Pact can do to provide a place of welcome for women leaving the prison.

After the visit, Andy said, ‘As I waited outside the prison for my cab back to the station – an expensive journey that many visiting families must make – the temperature dropped to below zero. I thought about those women leaving the warmth of the prison chapel or the visits room and going back to their cells. I thought about them leaving the prison, and their fear not only of the cold weather and of a life on the streets, but of the cold hearts of a world that has rejected them time and time again.’

Pact appreciates the support of Catholic and Christian people. You make so much of our work possible. If you are interested in supporting families affected by imprisonment, do consider joining the Pact team as a member of staff or as a volunteer. We offer full training and support and we would love to have you.

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More on the new resettlement worker role


About the Prison Advice & Care Trust (Pact)

Pact is a pioneering national, Catholic charity that supports prisoners, people with convictions, and their children and families. We provide caring and life changing services at every stage of the criminal justice process: in court, in prison, on release, and in the community.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued.  We work for the common good of society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales.  Building on our Catholic roots, we are a diverse, inclusive, modern, and collaborative charity.  We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

What we do:

  • Build stronger families and safer communities.
  • Reduce risk of harm to prisoners and their children.
  • Remove barriers and increase awareness in public services.
  • Influence commissioning, policy and legislation.


Pact is a charity registered in England & Wales, number 219278.

Company registration number: 356443.

Registered office: 29 Peckham Road, London, SE5 8UA.